Your data,
handled with care

This Privacy Policy sets out how Morrio uses and protects any information that you provide when you use this website. Morrio is committed to ensuring that your privacy is protected and that your personal data is handled responsibly in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020.

By using morrio.com, you consent to the collection and use of your information as described in this policy. We may update this policy from time to time and recommend checking this page periodically.

Personal information At checkout

Name, email address, phone number, delivery address and billing address provided at registration or checkout.

Account information

Email ID, password and account preferences when you create an account on morrio.com.

Order information

Details of purchases made, order history, returns and exchanges.

Payment information Never stored

Payment details are processed securely through our payment gateway partners. Morrio does not store your full card number or UPI credentials on our servers.

Browsing data Via cookies

Pages visited, search terms entered, IP address, browser type, operating system and referral source, collected via cookies and similar technologies.

Communication data

Messages, queries or feedback submitted via email, WhatsApp or our contact form.

Order fulfilment Core purpose

To process, confirm, ship and deliver your orders, and to handle returns or exchanges.

Customer support

To respond to your queries, complaints and requests in a timely manner.

Order communications Transactional

To send order confirmations, dispatch notifications and delivery updates via SMS, email or WhatsApp.

Marketing Opt-in only

To send promotional offers, new arrivals and discounts, where you have opted in to receive such communications.

Website improvement

To analyse browsing patterns, improve site performance and enhance user experience.

Legal compliance Legally required

To comply with applicable laws and regulations, including tax, accounting and e-commerce rules.

What are cookies

Small data files placed on your device that help us recognise returning visitors and improve your browsing experience.

What we use them for

Keeping your cart active, remembering your preferences, analysing site traffic and measuring the effectiveness of our marketing campaigns.

Your control Your choice

You can disable cookies through your browser settings at any time. Please note this may affect certain features of the website.

Courier partners Delivery only

Name, phone number and delivery address are shared with logistics partners solely for order fulfilment and delivery.

Payment gateways Encrypted

Payment details are processed by our third-party payment partners in a secure, encrypted environment.

Analytics tools Anonymised

Anonymised browsing data may be shared with analytics providers such as Google Analytics to help us understand how our site is used.

Marketing platforms Opt-out available

Contact information may be used on platforms such as Meta or Google for targeted advertising, where you have not opted out.

Legal requirements If legally required

We may disclose your information if required to do so by law, court order, or any government or regulatory authority.

We never sell your data Never sold

Morrio does not sell, rent or trade your personal information to any third party for their own marketing purposes.

How we protect data

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Employee access Restricted access

Access to personal data is restricted to authorised personnel only. Any employee found violating our data privacy policy is subject to disciplinary action.

Access your data

Request a copy of the personal information we hold about you at any time by writing to us.

Update your data

Update your account details at any time by logging in to morrio.com.

Opt out of marketing

Unsubscribe at any time via the Unsubscribe link in any email or by contacting info@morrio.com.

Data deletion

Request deletion of your account and personal data by writing to info@morrio.com. Certain data may be retained as required by law.

Age restriction 18+ only

Our website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at info@morrio.com and we will take prompt action.

Updates

Morrio reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately upon posting. If we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of morrio.com after any changes constitutes your acceptance of the updated policy.

Email us

info@morrio.com

Our address

Door No. 9, Appachi Nagar 3rd Street, Kongu Main Rd, Tiruppur, Tamil Nadu 641607